Employee Benefits and Insurance Services

Office Management/Customer Service Located in Mankato, our agency is dedicated to building strong, lasting relationships with our clients and providing exceptional service and tailored insurance solutions. We are looking for a bright, energetic, and motivated individual to join our close-knit team. In this role, you will serve as a friendly and knowledgeable resource for our clients, helping ensure their insurance needs are met with care, accuracy, and efficiency. You will be a primary point of contact for our valued clients and play an important role in delivering outstanding customer experience. Two years of experience in insurance customer service required, full and part-time considered. Key responsibilities include: • Serve as a primary point of contact for clients and provide responsive, professional customer service • Process group health plan renewals, endorsements, changes, and new business applications • Manage personal and commercial lines renewals, endorsements and new business applications • Assist clients with questions regarding their insurance policies and coverage • Communicate with insurance carriers and assist with policy administration • Maintain accurate client and policy records • Follow up on outstanding items and help ensure client requests are completed promptly • Work collaboratively with the agency team to provide comprehensive service and solutions No sales responsibilities are required. This position is focused on client service, relationship management, and insurance policy administration. Client & Professional Skills • Customer Service Excellence • Group health plan management • Assisting with group health plan renewals and proposals • Working with client members • Working with brokers • Working with Vendor Partners Insurance & Benefits • Property, Casualty, Health & Life Insurance Licensing • Group Health Plan management • Personal & Commercial Insurance • Policy Administration Financial & Technical • Self-Directed & Resourceful • Microsoft Office Suite Proficiency • Adobe • Outlook Calendar • Zoom/Teams meetings, meeting invitations • Sign up Genius • Insurance carrier portals and databases • Managing data files

Insurance Agency licensed in Health, Property Casualty

Office Management/Customer Service Located in Mankato, our agency is dedicated to building strong, lasting relationships with our clients and providing exceptional service and tailored insurance solutions. We are looking for a bright, energetic, and motivated individual to join our close-knit team. In this role, you will serve as a friendly and knowledgeable resource for our clients, helping ensure their insurance needs are met with care, accuracy, and efficiency. You will be a primary point of contact for our valued clients and play an important role in delivering outstanding customer experience. Two years of experience in insurance customer service required, full and part-time considered. Key responsibilities include: • Serve as a primary point of contact for clients and provide responsive, professional customer service • Process group health plan renewals, endorsements, changes, and new business applications • Manage personal and commercial lines renewals, endorsements and new business applications • Assist clients with questions regarding their insurance policies and coverage • Communicate with insurance carriers and assist with policy administration • Maintain accurate client and policy records • Follow up on outstanding items and help ensure client requests are completed promptly • Work collaboratively with the agency team to provide comprehensive service and solutions No sales responsibilities are required. This position is focused on client service, relationship management, and insurance policy administration. Client & Professional Skills • Customer Service Excellence • Group health plan management • Assisting with group health plan renewals and proposals • Working with client members • Working with brokers • Working with Vendor Partners Insurance & Benefits • Property, Casualty, Health & Life Insurance Licensing • Group Health Plan management • Personal & Commercial Insurance • Policy Administration Financial & Technical • Self-Directed & Resourceful • Microsoft Office Suite Proficiency • Adobe • Outlook Calendar • Zoom/Teams meetings, meeting invitations • Sign up Genius • Insurance carrier portals and databases • Managing data files

Employee Benefits and Insurance Services