Support non-profit associations in their work

We are seeking a detail-oriented and organized Part-Time Association Associate to support day-to-day operations across member services, communications, and program administration. This fully remote role requires availability for four in-person NY State conferences per year. The ideal candidate is a strong communicator who can manage multiple responsibilities with minimal supervision. Fully remote with occasional in-person attendance at NY State conferences (approximately four times per year) This job will be Monday to Thursday from 9am to 3pm EST.

Able to Work with a Team Customer Focused Adaptable Good with Technology

Key Responsibilities Member Services and Communications Serve as the front-facing point of contact for member inquiries, answering calls, vetting inquiries, and forwarding messages to the appropriate team members. Respond to association information requests and notifications. Manage radiography applications. Update and maintain membership rosters and member profiles within membership-database platforms (training provided). Update and maintain leadership rosters and association calendars. Update and maintain multiple email listservs and contact lists, including adding/removing members, posting messages, and monitoring bounce-back emails to resolve delivery issues. Programs, Events & Continuing Education Set up virtual meetings and events in Zoom; disseminate meeting and event-access information and reminders; poll Board Members and volunteers for availability; and help to kick off and/or run Zoom meetings as needed. Generate CECH letters for all continuing education activities; access shared drive to respond directly to CECH letter requests. Attend in-person NY State conferences approximately four times per year. Content, Marketing & Digital Presence Format and publish content for weekly newsletters under supervision of the Membership Manager. Schedule, create, and publish social media posts via Buffer. Create and schedule text message member updates. Regularly update website content. Work on other projects as directed by the team.

Support non-profit associations in their work