Our goal is to continue expanding by delivering exceptional customer service, offering high‑quality products, and building long‑term relationships with the athletes, teams, and families we support.

Our Customer Experience team members support customers over the phone and via email, answering questions, resolving concerns, and processing orders. We’re known for providing friendly, helpful, and fast service, and this role plays a big part in maintaining that reputation. We’re looking for detail‑oriented, customer‑focused individuals who are comfortable multitasking and handling a variety of customer needs. No prior customer service experience is required — we’re happy to train the right person with a positive attitude and strong customer presence. This position offers flexible scheduling. We’re seeking team members available for 4‑ to 8‑hour shifts between 9:00 AM and 7:00 PM, Monday through Friday, with occasional Saturday shifts as needed.

Basic computer skills - Microsoft Office, Microsoft Outlook Pleasant disposition, not easily overwhelmed Ability to multitask Ability to learn new skills and a desire to improve knowledge base Reliable transportation Ability to work independently and efficiently Able to give/receive constructive feedback Ability to see projects to full completion

Interact with customers over the phone and via email regarding order status and fulfillment Provide friendly, efficient and professional customer service across all customer interactions Work cooperatively within and across the organization to resolve any customer questions Escalate issues as needed to ensure timely resolution of any customer issues

Our goal is to continue expanding by delivering exceptional customer service, offering high‑quality products, and building long‑term relationships with the athletes, teams, and families we support.